Privacy Policy

Effective date: December 10, 2019

RadhaSwami Satsang Dinod (Bhiwani) ("us", "we", or "our") operates the RadhaSwami Dinod mobile application (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Definitions

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Usage Data

When you access the Service with a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data ("Usage Data").

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Use of Data

RadhaSwami Satsang Dinod (Bhiwani) uses the collected data for various purposes:

Transfer of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

RadhaSwami Satsang Dinod (Bhiwani) will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

RadhaSwami Satsang Dinod (Bhiwani) may disclose your Personal Data in the good faith belief that such action is necessary to:

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Private Data Deletion Request

You can submit a request to delete your personal data from within the application in messaging section which is available to registered users only who share their personal data during registration process. We may take upto 72 hours to respond with a confirmation on the request. Upon confirmation, your personal data will be removed within 30 days.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:


Donation Refund Policy

Radha Swami Satsang Dinod (Bhiwani), henceforth referred as RSSD, here expects that all donors will exercise due care and diligence while making donations. RSSD also recognizes that a donation may be made erroneously or donors may change their mind. RSSD will examine request for refund of donation and endeavor to make the refund. RSSD may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.  

RSSD is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations.

 

If you would like your donation to be refunded, you must request RSSD in writing or by email for a refund at the following address within 7 days from the date of transaction, post 7 days, under any circumstances, NO refund requests will be entertained: –

 

Radha Swami Satsang Dinod (Bhiwani)

Rohtak Road, Bhiwani
Haryana-127021

Email : info@radhaswamidinod.org

 

Your refund request must contain the details such as Date of Donation, UTR number for transaction, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach RSSD office within 7 (Seven) days from the date on which you made the donation i.e.:

The date on which you Made the donation online, electronically or through other means, OR

The date on which you Handed over the cheque / demand draft to RSSD or someone authorised by RSSD for this purpose, OR

The date on which you Dispatched the cheque / demand draft to RSSD by other means.